In addition to any Consumer Guarantees available under the MEGA GADGETS. warrants to the Original Purchaser that the Product shall be free from defects in materials and workmanship under normal use. MEGA GADGETS does not warrant the operation of the product will be uninterrupted or error-free. MEGA GADGETS is not responsible for damage arising from failure to follow instructions relating to the product’s usage.

Record your Product’s Serial Number: You can find the Serial Number on the exterior of the shipping box, on the bottom of the Product, or in the Ninebot by Segway App, while connected to the Product.

1. Limited Warranty Period This Limited Warranty covers all defects in material and workmanship of the Product arising or occurring as a result of your normal and ordinary use of the Product. In the event a defect covered by this Limited Warranty occurs, MEGA GADGETS will repair or replace your Product in accordance with the terms of this Limited Warranty. The applicable period for the Limited

Warranty begins from the later of either: (i) the original purchase date of the Product from an authorized

MEGA GADGETS Dealer; or (ii) the activation date of the Product through the Ninebot by Segway App, and applies to the Product in the following ways:

1.1 Vehicle Body: 1 year (if Factory Defect)

• Deck

• Front/Rear Wheel Assembly

• Front Fork and Neck Assembly

• Rear Fork Assembly

• Stem (Battery Cabin)

• Dashboard • Stem

• Handlebar • Folding Pedal

• Spring Cable

• Charge Port

• Bottom Cover (Metal)

1.2 Other Components: 60 days (if Factory Defect)

• Battery Charger

• Battery Pack (90 Days)

• Motor Hub

• Control Board

• Handlebar Ends

• Rear Wheel

• Headlight

1.3 Components Subject to Wear: 30 days (if Factory Defect)

• Front Fender

• Rear Fender

• Brake Light

• Front Decorative Strips

• Rear Decorative Strips

• Deck Grip Tape

• Bottom LED Strip

• Front Fork Cover

• Folding Pedal Cover

• Reflective Stickers

• Bottom Cover (Plastic)

• Kickstand

• Fastener Covers

• Charge Port Cover

• Electronic Throttle

• Electronic Brake

1.4 Basic maintenance like replacement of screws and adjustments are FOC up to 2 years from the date of purchase.

2. If you discover what you believe is a defect for your Product, please contact MEGA GADGETS at MEGA GADGETS technical support personnel are available to assist you in diagnosing and fixing any problems you may encounter in the use of your Product. In the event we cannot help you fix the problem; you may be entitled to warranty service under this Limited Warranty. In order to submit your Product for warranty service pursuant to this Limited Warranty, you will be asked to provideMEGA GADGETS with (i) the proof of purchase from an authorized retailer; and (ii) the Product’s serial number. Upon verification of your eligibility. MEGA GADGETS must receive your defective Product within thirty (30) days from the date of service request. You must include your defective Product within the original packaging, for the shipment of the Product to MEGA GADGETS. MEGA GADGETS  is not responsible for any damages caused by your improper packaging or shipment of the Product to MEGA GADGETS.

2.1 An authorized service team will conduct an inspection of your Product. If MEGA GADGETS determines that the problem is not covered under the Limited Warranty, MEGA GADGETS will notify you and inform you of service or replacement together with a cost of the part that will be replaced, if the customer

refuses the cost given MEGA GADGETS will return your Product to you unrepaired, and in such instance, you will be responsible for the cost of shipping and insuring the shipment of your Product from MEGA GADGETS to you.

2.2 For eligible warranty claims, MEGA GADGETS will service defective Product with new or reconditioned parts of same or similar style at no cost to you for the service. Parts replaced by MEGA GADGETS will be retained by, and become the property of MEGA GADGETS For eligible warranty claims.

3. Limited Warranty Eligibility

3.1. Your request for service must be received by MEGA GADGETS within the Limited Warranty Period as described in clause 1, and MEGA GADGETS must receive your Product in accordance with the Limited Warranty Service Process as described in clause 2.

3.2. Your Product must be purchased from an authorized MEGA GADGETS reseller of the Product.

3.3. You must retain the original purchase receipt for your Limited Warranty, and provide this documentation to MEGA GADGETS to verify your warranty eligibility.

3.4. This Limited Warranty describes the service available to you in the event your Product requires warranty service.

3.5. Your Product must have the serial number clearly legible, unobscured, uneffaced and unmodified.

3.6. Your Product must have its tamper-resistant seals in place and unmodified.

4. Limited Warranty Exclusions This Limited Warranty describes the service available to you in the event your Product requires warranty service, and you may have additional protections under your local laws. This Limited

Warranty does not cover and excludes damage to your Product:

4.1. Caused by abuse, misuse, neglect, or commercial use.

4.2. Caused by improper charging, storage, or operation, including, without limitation, use contrary to the users’

materials, use exceeding specified height, weight and age limits, use on stairs, walls and curbs, or any extreme

sport or exhibition use.

4.3. Caused by accident, collision, riding over obstacles, racing, fire, water submersion, high pressure water

spray, freezing, earthquake, dropping, severe oxidation, or chemical solvent corrosion.

4.4. Caused by any repair that was unauthorized by, MEGA GADGETS

4.5. Caused from improper packaging or mishandling during shipment to the warranty-service provider.

4.6. That is cosmetic, including, scratches, dents and the removal of protective coatings that are designed to

diminish over time, unless such damage occurred due to a defect in materials.

4.7. Caused by the use of the Product with, or any modification to the Product using, any third-party product,

component or accessory that is not sold by, MEGA GADGETS That does not arise from product-design,

technology, manufacturing, or quality of the manufacturer.

4.8 Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty.

MEGA GADGETS reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Product Warranty.

If any exclusion and limitation is held to be illegal or unenforceable, that term shall be severed from this Limited Product Warranty and the validity and enforceability of all other exclusions shall not be affected.

5. Liability Disclaimer and Limitation, MEGA GADGETS assumes, or authorizes anyone to assume on its behalf, any other obligation or liability in connection with a Product, its component parts, accessories, service repair, or this Limited Warranty. MEGA GADGETS are not responsible for any loss of use of a product, its

component parts, accessories, or for any inconvenience or other loss or damage which might be caused from any defect in a product, its component parts, accessories, service repair, or for any other incidental or consequential damages the purchaser may have as a result of any defect in a product, its component parts, accessories, or service repair. Except only to the extent mandatorily required by an applicable law, this limited warranty is the only warranty applicable to product and its component parts, accessories, and service repair. 

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